Contact Us

We are a small team and we answer every message ourselves — usually within one business day.

Customer support

• Email: [email protected]
• Phone: +1 (628) 272-4522
• Hours: Monday–Friday, 9:00 AM–5:00 PM (Pacific Time)

Mailing address

• Queen Reads — Operated by Products By Queen LLC
• 50 California St
• San Francisco, CA 94111
• United States

What to include

To help us help you faster, please include your order number (from your confirmation email) and, for book questions, the ISBN shown on the product page.

Common requests

• Track an order — use the tracking link in your shipping email, or the Order Tracking link in our footer.
• Start a return — see our Refund and Returns Policy, then email us with your order number.
• Cancel or change an order — contact us as soon as possible; we can adjust anything that has not shipped.