Privacy Policy

Last updated: August 27, 2026

This Privacy Policy explains how Queen Reads, operated by Products By Queen LLC ("we", "us"), collects, uses, and protects your information when you use queenreads.radobook.com.

Information we collect

Order information — name, shipping address, email address, phone number, and the items you purchase.
Payment information — processed securely by our payment processor; we never see or store your full card number.
Technical information — device, browser type, and pages visited, collected via cookies to keep the site working and understand how it is used.

How we use your information

To process and deliver your orders, and send confirmations and tracking emails.
To provide customer support and handle returns and refunds.
To operate, protect, and improve our store.
To comply with legal obligations (tax, accounting, fraud prevention).

Sharing

We share information only with service providers who need it to run the store: our e-commerce platform, payment processor, and shipping carriers. We do not sell your personal information.

Cookies

We use cookies that are necessary for the cart and checkout to function, plus basic analytics. You can control cookies in your browser settings; the cart may not work without essential cookies.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. California residents may exercise their rights under the CCPA through the same channels; we honor such requests regardless of your state.

Data retention and security

Order records are kept as long as required for tax and accounting purposes. All traffic to our store is encrypted with SSL/TLS.

Children

Our store is not directed at children under 13, and we do not knowingly collect their information.

Changes

We may update this policy from time to time; the "Last updated" date above reflects the latest version.

Contact

Email: [email protected]
Phone: +1 (628) 272-4522
Address: 50 California St, San Francisco, CA 94111, United States
Operated by: Products By Queen LLC